Warranty

Smart Door Lock Warranty

Thank you for choosing our smart door lock. We stand behind the quality of our product and offer the following warranty to ensure your satisfaction and confidence in our technology.

1. Warranty Coverage:

  • Our smart door lock is covered by a limited warranty that extends for a period of 1 years from the date of purchase.

2. What is Covered:

  • This warranty covers defects in materials and workmanship under normal use. It includes malfunctioning electronic components, motorized parts, and other related hardware.

3. What is Not Covered:

  • The warranty does not cover damage resulting from accidents, misuse, unauthorized modifications, improper installation, or acts of nature. It also does not cover normal wear and tear.

4. Obtaining Warranty Service:

  • To obtain warranty service, please contact our customer support team at support@geonfino.com You may be required to provide proof of purchase and a description of the issue.

5. Warranty Exclusions:

  • This warranty does not cover costs associated with the removal, installation, or transportation of the product to our service center. Any unauthorized repairs or modifications will void the warranty.

6. Limitation of Liability:

  • Our liability under this warranty is limited to the repair or replacement of the defective product. We are not responsible for any consequential or incidental damages.

7. How State Law Applies:

  • Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.

8. Warranty Extension:

  • Extended warranty options may be available for purchase. Please inquire with our customer support team for more information.

9. Terms and Conditions:

  • This warranty is subject to the terms and conditions outlined in the product's user manual. Please refer to the manual for additional information.

Thank you for choosing our smart door lock. We are committed to providing you with a reliable and secure product. If you have any questions or concerns, please do not hesitate to contact our customer support team.

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